This Privacy Policy explains what personal information The Occupancy Report collects, how we use it, who we share it with, and the choices you have. By using theoccupancyreport.com or subscribing to our newsletter, you agree to the practices described here.
Who we are
The Occupancy Report ("we," "us," or "our") is a publisher of newsletters and digital products for short-term rental hosts, operated by Joshua Walcha, based in the United States. You can reach us at theoccupancyreport.co@gmail.com.
Information we collect
We collect only what we need to run the newsletter and deliver our products:
- Email address — when you subscribe to the newsletter or request a free guide.
- Name and purchase information — when you buy a digital product. Purchases are handled by Gumroad, which collects your name, email, billing details, and payment information. We receive order details (such as your name, email, and what you purchased) but we do not receive or store your full payment card number.
- Messages you send us — if you email us, we keep your message and contact details so we can respond.
- Basic usage data — like most websites, our hosting provider may automatically record limited technical information such as your IP address and browser type through standard server logs. We do not use Google Analytics, advertising pixels, or other third-party tracking tools.
How we use your information
- To send you the newsletter and the free guides you request.
- To deliver, support, and improve the digital products you purchase.
- To respond to your questions and provide customer service.
- To understand how our site and emails are used so we can improve them.
- To comply with legal obligations and protect our rights.
We do not sell or rent your personal information.
Service providers we use
We rely on a small number of trusted third parties to operate the business. Each processes your information only as needed to provide their service, under their own privacy terms:
- Beehiiv — sends and manages our newsletter and email list.
- Gumroad — hosts our checkout and processes payments as the merchant of record for our products.
- Netlify — hosts our website.
Cookies and tracking
Our site uses only the minimal cookies needed to function and does not use advertising or tracking cookies. Some service providers may set their own cookies when you interact with their features (for example, Gumroad's checkout). You can control cookies through your browser settings; disabling them may affect how some parts of the site function.
Email and your choices
Every marketing email we send includes an unsubscribe link, and you can opt out at any time. We will honor opt-out requests promptly. If you unsubscribe, we may keep a minimal record so we don't email you again. To update or delete your information, email theoccupancyreport.co@gmail.com.
Your privacy rights (including California)
Depending on where you live, you may have the right to request access to the personal information we hold about you, ask us to correct or delete it, and opt out of certain uses. California residents have these rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what we collect and the right to deletion, and the right not to be discriminated against for exercising those rights. Because we do not sell personal information, there is no "sale" for you to opt out of. To make a request, contact us at theoccupancyreport.co@gmail.com and we will respond as required by law.
Data retention
We keep your information for as long as needed to provide the newsletter and products, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need it, we delete or anonymize it.
Security
We take reasonable steps to protect your information and rely on established providers (such as Beehiiv and Gumroad) that maintain their own security measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our site and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes may be communicated by email or a notice on the site.
Contact us
Questions about this policy or your information? Email theoccupancyreport.co@gmail.com.